NS International
4.2star
7.19K reviews
1M+
Downloads
PEGI 3
info
About this app
The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.2
7.05K reviews
Kelandra117
- Flag inappropriate
February 23, 2025
For booking your trip and paying, this app is fine it does what it is supposed to, however, why if it claims to be international does not one of the tickets actually scan outside of the country. It's like a scam. As soon as I'm out of the Netherlands, the tickets don't scan for the conductors, even just next door in Germany. This has led to embarrassment, additional costs, and on one occasion, having to get off the train and get tickets and missing a connection.
1 person found this review helpful
Robert Kluijver
- Flag inappropriate
March 27, 2025
You cannot modify your journey in this app when booking Eurostar. After finding your way through the labyrinth you are redirected to another app which must be downloaded first. I spent a few hours working my way through this system and later found out my ticket change had not been completed, so I lost my ticket to Paris
Izabella B
- Flag inappropriate
February 14, 2025
The worst service ever, I will avoid booking anything with NS international again. Bought tickets months ago, but due to maintenance they announced after I had my tickets, there are no trains running from my departure station at all. I wasn't informed about any alternative routes to take, and which is worse, customer service straight on refuses to confirm if I can take the same train from an earlier stop! They'd have me go 1h extra route and ask in a different city if I may board at all!
What’s new
Dear travelers,
We continuously strive to improve the app to make your experience as smooth and enjoyable as possible. In this update, we have implemented various enhancements and optimizations focused on accessibility, stability, and overall performance.
Keep an eye on our updates in the coming weeks as we continue to introduce new features and improvements.
Safe travels,
NS International
We continuously strive to improve the app to make your experience as smooth and enjoyable as possible. In this update, we have implemented various enhancements and optimizations focused on accessibility, stability, and overall performance.
Keep an eye on our updates in the coming weeks as we continue to introduce new features and improvements.
Safe travels,
NS International
App support
About the developer
NS Internationaal B.V.
int.services@ns.nl
Stationsplein 25
1012 AB Amsterdam
Netherlands
+31 6 13826171
