urpay

4.3
70.5K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Manage all your finances in one app.
urpay is your smart digital wallet designed to make everyday financial tasks faster, easier, and more rewarding.
What you can do with urpay:
Create your account in a minute and start managing your money securely.
Top up your wallet via bank cards, Apple Pay, bank transfers, Mokafaa points or Samsung Pay.
Send and receive money locally and internationally to over 140 countries through providers like MoneyGram, Tahweel Al Rajhi, Ria and more.
Issue Mada & Visa cards for shopping, withdrawals, and premium benefits like cashback and airport lounge access.
Pay bills easily through SADAD electricity, water, government services, and more.
Recharge mobile lines or request an E-Sim card locally and internationally (STC, Mobily, Zain, Vodafone, Jazz, and others).
Shop digital products & devices like gaming cards and smart watches from the built-in store.
Split payments with Qatta, send money requests to collect your money from friends and families in a few taps.
Pay your household salaries on time and with no hustle.
Empower your family with the Family Wallet, give your kids their own wallet and monitor spending.
Get instant finance through Emkan with no salary transfer required.
Download urpay now and take control of your financial life.
Need help? Contact us at 8001000081
Updated on
Apr 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
70.1K reviews
Hosam Aly
November 27, 2024
I made a transfer 22 days ago but it hasn't arrived yet. When I try to open a support ticket in the app, it tells me I cannot have more than one open ticket at a time, even though the tickets list doesn't show anything, neither open nor complete. I tried to call customer support, but after going through the IVR options I get a recorded message saying that there are system problems and then it hangs up. There is no address on the website either. It looks like I have to complain to SAMA.
183 people found this review helpful
Did you find this helpful?
neoleap
November 28, 2024
We sincerely apologize for the problem you have experienced. Make sure that we are working to fix it. If you would like to discuss the issue further, do not hesitate to contact us on this number 8001000081. Or via Email: customercare@urpay.com.sa
Rajith Indika
April 26, 2025
You guys are just focusing on marketing and promotions while your app crashes every 2 minutes. Wallet transfers doesn't supports the contacts since the beginning. No USD option to transfer to international banks. You can learn a thing or two from Al Rajhi app which is fantastic from the beginning. Your app needs a lot of work.
Did you find this helpful?
neoleap
April 26, 2025
Hi, Thanks for approaching us! Call us on: 8001000081 to answer your questions better or you could contact us via Email: customercare@urpay.com.sa
Irtaza Younas
April 6, 2025
I have tried several times, but it keeps showing that the account is inactive. I don’t know how long it will take to become active. It has been almost fifteen days since I created the account. I transferred money from Al Rajhi Bank, and the amount has been credited to the account. However, when I try to make a transfer from this account, the transactions are not going through.I have also filed a complaint about this, but I haven’t received any response. Kindly assist me in resolving this issue.
Did you find this helpful?
neoleap
April 7, 2025
We sincerely apologize for the problem you have experienced. Make sure that we are working to fix it. If you would like to discuss the issue further, do not hesitate to contact us on this number 8001000081. Or via Email: customercare@urpay.com.sa

What’s new

This update includes:
1.A new “Buy Now” button to purchase items instantly without affecting your cart.
2.A redesigned international beneficiaries view for easier management, faster remittance, and new added features.
3. A new Qatta interface combining quick and group Qattas for a more seamless and organized experience.
4. An exclusive “Walk 30” game in collaboration with the Ministry of Health. Walk, track, and win rewards!

App support

About the developer
GLOBAL FINANCIAL DIGITAL SOLUTIONS COMPANY
customercare@neoleap.com.sa
Building 2807 King Abdullah Bin Abdulaziz Road Riyadh Saudi Arabia
+966 58 104 4056

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