Carlcare

Name: Carlcare
Availability: InStock
Rating: 4.400000095367432 (242467 reviews)
Author: Transsion Holdings

Transsion Holdings

Contains ads

4.4

242K reviews

1B+

Downloads

PEGI 3

About this app

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie，all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!

Updated on

Apr 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.4

242K reviews

Nasrul Fajri

April 12, 2025

poor service and the most unhelpful cellphone service center ever exist... I have bought a defect item (Tecno camon 40 pro) but after 2 days the device is unable to be charged. then the customer service at Honggowongso branch mentioned "usually it's caused by the subort etc etc" WITHOUT CHECKING THE DEVICE OUT...Like how could you possibly judge something that you cannot see? even a doctor needs to ask the patient or do some thorough checking towards the patient?!!

72 people found this review helpful

Shruti Srivastava

April 12, 2025

Avoid Carlcare – Poor Service and No Guarantee on Parts I took my phones for repair at Carlcare and was charged for parts, including a ₹280 repair for a TECNO phone under warranty and ₹350 for an Itel phone. The issue returned, and they customer misdamage again. They never informed me there was no guarantee on parts, even USB cables. Their customer support was dismissive and refused responsibility. Carlcare uses faulty parts, offers no transparency, and provides terrible service. Avoid them

4 people found this review helpful

Legendary Sanin

April 21, 2025

very terrible customer service, I've been to Multiple offices in Lagos on several occasions to repair my device. They don't have any repair kit or necessary things for a device upgrade... They are terrible!

2 people found this review helpful