
Clint Walker
App looks great but... a couple of things not working and/or user friendly. Tried filling out the CBSA Declaration but just get a blank lower half screen popup - had to do via browser instead. Once you've checked in the Display Boarding Pass Option says available but hangs and you don't get it - I used SMS instead. If you go back to the booking it still prompts you to login and you have to go through the first couple of steps to get back to the boarding pass page. Not a great experience so far.
1 person found this review helpful
Hello Clint. Thank you for your feedback. - Araceli

Cully Pettigrew
One of the most frustrating glitchy apps I have ever experienced. Trying to book in on line has proved impossible. Airport selection stops at Barcelona and refuses to scroll past. Tried to confirm my contact details and app stuck stopping me from finishing the online boarding procedure and forcing me now to book in at the airport. Dreadful experience and a total waste of time.
1 person found this review helpful
Transat
September 16, 2024
Hello there, we are very sorry to read this. You can leave a comment directly in the app by going through the ''More'' menu, and then go to the ''Feedback'' section. /Belle

Michelle L
No idea what's happened to the App, but it's un-usable since update, lost all previous trips, no cities recognised so can't book a flight etc. Was always good, no idea why in this day and age Apps get worse, not better, and are becoming pointless Have tried uninstalling & reinstall but still nothing. Originally was quoting in Canadian Dollars and no way to change to UK. The App stores Location, so fail to see why it is now incapable of recognising location. Bizarre. Please fix this App. Thanks
4 people found this review helpful
Hi there! Thank you for taking the time to write us this review. We are sorry the App does not seem to work as well as it used to on your end. I invite you to write to our App Support team at AppSupport@transat.com so that they can investigate the problems. Thank you! /Lilo