
cosmic lara
It worked completely fine when i used it last year, and today I put my headphones into pairing mode and the app tells me to retry a moment later. The funniest thing is it doesnt even use my location: I gave the app permission to use my location to find the headphones and according to my phone it never actually looks for the location in the first place (an icon tells me when something is tracking my location). The "helpful" update has ruined the once functional app, and I hope its reversed.
10 people found this review helpful
Razer Inc.
August 11, 2022
Hi, please contact us at googleplay.ca@razer.com and share your Android version and device details. We will reach out to you with assistance.

Kiran White
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App used to work perfect, now forces you to give location access but doesn't actually request access for location from the phone properly. I've got no issue with giving my location access, I understand the requirement for the functionality, my issue is the actual feature within the app appears to be bugged where it will state that it wants location access and then when I try and provide it the app does not correctly ask the device for the access and it makes it impossible to use the app.
3 people found this review helpful
Razer Inc.
January 24, 2023
Hello! We definitely respect your feedback but please understand that location access is a requirement set by Android OS to help Bluetooth functionality efficiently find your device for the pairing procedure. Anyhow, please don't hesitate to contact us at googleplay.ca@razer.com should you have other questions or need assistance.

ćć¬ćććÆćŖć¹ćæ
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This app is so busted, half the time it won't connect to the hammerhead TW 2021, only works for one session after pairing and then you have to re-pair the headset all over again to get it to work. The lighting effects don't update after one session and then you have to reset the headphones to get the lighting effects to work again.
4 people found this review helpful
Razer Inc.
November 24, 2021
Hello! We apologize to hear you're experiencing this issue. Have you already tried reinstalling the app to see if it makes any difference? If the issue persists, please send us your device details and app version at googleplay.ca@razer.com so we can further assist with troubleshooting steps.