
A Google user
I see a lot of negative reviews but Plex has been brilliant for us. Using on an Nvidia Shield, external drive plugged in for storage. I pay for Plex Pass so the whole family can use it and I barely hear any issues from any of them. It's not without it's faults obviously but the frequent updates generally fix anything major. 5/5 from me.
10 people found this review helpful

Dżeff Łejlen
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Plex, as a company, is non-repsponsive to it's customers. There has been a long standing issue where the server looses connection to the TV tuner and the DVR stops recording however, the company prioritizes things like offering more free TV stations, that not many people actually use. Plex has bugs such as when the user presses the 'back' button, instead of going back 10 seconds it skips the video ahead 5 minutes. Like with the antenna and the DVR, and long standing issue that Plex moves below internal priorities such as changing the color of a button. Generally speaking I do love Plex because I can watch my recorded shows anywhere I have a device, but when there are ugly bugs reported and they do not respond, it only upsets the customer base. I have the Plex Pass so I am not paying a monthly fee but if I was, I would likely consider cancelling my subscription of the lack of support from Plex.
77 people found this review helpful

Doug Dingle
Works reasonably well on a Shield Pro 2019 device. My setup has the Plex client on the Shield as well, and content storage on an external 3TB WD Red drive connected to the Shield via USB3. Loses its mind every once in a while, and I'm trying to determine whether it's the software or the Shield operating system at fault. Has not happened often enough to nail down the cause. Three incidents in four months, with all three cleared up by rebooting the Shield, a relatively simple and quick procedure. I used to run Plex Server on an old PC, then on a NAS, but this is much better as a much lower power solution that doesn't need to stream local content across my home network.
41 people found this review helpful