
alun phillips
- Flag inappropriate
- Show review history
Doesn't do much and doesn't do what it does very well, clunky UI and often as not isn't able to read usage data from my hearing aids (9050). Unable to transfer data between installs, what is this the 1980's. But it does let me adjust the volume of my HAs, and swap profiles
1 person found this review helpful
SBO Hearing A/S
March 4, 2025
Dear Alun, we're sorry to hear you're having trouble with the app. If you need help with specific issues, please do not hesitate to reach out for support at philipshearingsolutions@demant.com mentioning this review. The support team will be glad to help you. Kind Regards, Marc - Philips Consumer Care

Ash Hunter
Since the latest update the app now won't connect to my 9040 aid without being fully connected via the BT menu of the phone. Problem is I don't want calls and media to be streamed through it, but I do still want to be able to control modes and volume. Now there is no way to do one without the other! Samsung S23 Ultra.
4 people found this review helpful
SBO Hearing A/S
October 23, 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at philipshearingsolutions@demant.com? We'll get you up and running. Kind regards, Alessandra - Philips Consumer Care

Gareth Carpenter
Using Galaxy S10 with a set of 9040 MiniRITEs. Basic but does the job and does it well. Connectivity fast and stable. Volume adjustment and a 3-step EQ isn't enough for everyone though. Please consider adding on the fly adjustments for directionality, AI program weighting, speech focus/in noise etc etc. The 9040s have a broad feature set, which this app does not take full advantage of. If you need to KISS for the basic users, put them behind an 'advanced' mode or similar.
7 people found this review helpful
SBO Hearing A/S
April 18, 2023
Dear Gareth, thank you for the feedback. We are glad that our app is helpful in managing your hearing aids. Kind regards, Marc - Philips Consumer Care