Oticon Companion

3.6
6.09K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
5.96K reviews
Lee Calcutt-Scott
March 21, 2025
For a £2k device containing advanced technology, this app is shockingly basic—feels like it was made by a child. It does almost nothing beyond volume control. Battery levels are wildly inaccurate, jumping from 100% to 40% to 50% randomly. Oticon makes millions, yet this is the best they offer? Disappointing and pointless. Not worth installing.
26 people found this review helpful
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Brian Squires
December 27, 2024
First time I've downloaded this app since having hearing aids fitted 10 days ago. For the first couple of days it worked really well but the app soon started to get annoying. Firstly it continually lost connection with my hearing aids then I noticed that I needed to charge my phone more frequently, even though I had altered the settings on my phone to limit the app draining the battery. Sadly I'm going to have to uninstall this app, as it's become more trouble than it's worth, shame really.
55 people found this review helpful
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Oticon A/S
December 30, 2024
Dear Brian, thank you for your feedback. We will need additional information to provide support. Please, reach out to the support team at appsupport@oticon.com mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon
Louis Bush
September 29, 2024
Doesn't work very well, never seems to find both hearing aids, usually just one or the other, most of time have to make adjustments manually on the actual aids, makes the app next to useless. An update improved connection between app and hearing aids for a few months but the app is now worse than before, no matter what's tried the two will not connect making the app seem pretty useless.
38 people found this review helpful
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Oticon A/S
October 3, 2024
Dear Louis, thank you for your feedback. We are sorry to hear about the inconvenience. If you are still experiencing issues with the app, please reach out to appsupport@oticon.com describing the behavior you are experiencing and they will be glad to help you as soon as possible. Kind Regards, Oticon

What’s new

Introducing a new feature for our users with a particular tinnitus setup. You can now use sound patterns (different pulsations) to adjust relief sounds to your needs, providing a more personalized and comfortable experience. In addition, we have made overall improvements to enhance your experience, including faster start-up and improved reconnection time between your hearing instruments and the app.