Ocado: supermarket shopping

4.3
7.75K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Want to save time and money on your weekly supermarket shop? Find deals and do your grocery shopping quickly and easily with the Ocado app. 

Find offers on the items you buy every week, get new ideas for recipes and shop for your supermarket essentials all in one place. Ocado is the dedicated online supermarket you can fit right in your pocket. 

Food delivery, recipes and more! Why you’ll love to do your supermarket shop with Ocado: 

•  Want your food delivered tomorrow? We have a huge range of 1-hour delivery slots, between 5:30 am –11:59 pm, 7 days a week.
• You'll be spoilt for choice with every supermarket shop: enjoy our range of fresh groceries, own-label products, and much more.
• This is grocery shopping you're in control of: you can edit your order right up till the night before your food delivery.
• Add on the go: quickly add forgotten bits with One-Click.
• Browse thousands of tasty recipes: and save them for later in the app's Recipe Binder.
• We do food delivery for kitchen tables across England and parts of Wales – and we're growing all the time.
• You’ll get great value every time you buy with Ocado: our Low Price Promise means we check your comparable shopping against Tesco's listed prices online. If we're not cheaper, we’ll automatically send you a voucher for more than the difference – right up to £10.

Buy items directly from your shopping list and get them delivered instantly. From tasty recipes to all of your supermarket shop essentials, this is food shopping made simple. 

Download Ocado today: the easy way to find offers when you buy supermarket essentials and do your grocery shopping. 

Questions? Get in touch with our award-winning Customer Service team: tweet us @ocado, or find us at facebook.com/ocado, or chat with us live through the app.

To read our Privacy Policy, go to: www.oca.do/privacy
Updated on
Apr 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.4
7.14K reviews
Tony Maillefert-Pitt
April 13, 2025
While the app is fine for general use, trying to manage any faults or issues with an order via the app, is convoluted, frustrating, and takes you in circles. Some of the action buttons fail, such as the WhatsApp button in the "contact Ocado" section fails every time for me. The drivers are clearly not local to the delivery area, as not one has been able to successfully find us without causing traffic disruption, even parking so they have to cross a busy road with the shopping.
Did you find this helpful?
Ocado Retail Ltd
April 14, 2025
Thank you for your feedback. We're sorry to hear about this. With regards to the app, we would love for you to get in touch so we can look into this further and log this with the relevant team. We can also look to add delivery instructions to your account to help drivers access the address if you could please contact us at the Customer Hub.
Archna Patel
April 14, 2025
UEX is NO WHERE as good as it was pre-covid, but smart pass charges have increased over 25%! Fingerprint login has not returned (the app redirects to the website for a password). I've spoken to SO many people at Ocado over 2 years on this, but they never come back. Can't zoom in on pictures or see/use your search history. I have only had freebees once, and I've been a customer for over 10 years, yet bombarded with notifications! Wheras I shop infrequently at Waitrose but had many more freebies!
73 people found this review helpful
Did you find this helpful?
Ocado Retail Ltd
September 10, 2024
Hi, we are very sorry to hear that you are not enjoying using our app, and that you have had to give us lots of feedback regarding this. Thank you for providing this, it will help us to improve the app in future!
David Hickey
February 23, 2025
It's the most usable food app I've had and the available options at ocado are second to none! Still miss the Waitrose connection a little, but it's still great with m&s. I do wish they'd make it easier to buy local though, my pet peeve is getting something basic only to find they've been flown over from South Africa or somewhere (nothing against SA ofc, I just feel it's important to minimise food miles).
5 people found this review helpful
Did you find this helpful?
Ocado Retail Ltd
February 24, 2025
Hi David, thanks for your review! We're glad to hear you’re happy with our products. We appreciate your suggestions and understand the importance of food miles, so if you'd like to discuss this further, feel free to reach out anytime!

What’s new

We've made a few tweaks to the app for an even better experience. Happy shopping!

App support

Phone number
+443456561234
About the developer
OCADO RETAIL LIMITED
web.admin@ocadoretail.com
Apollo Court 2 Bishops Square HATFIELD AL10 9NE United Kingdom
+44 7385 362210

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