
Moni
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App doesn't load 90% of the time. Stays on the white page with the M and even after closing the app down and opening it again, it still doesn't load. Forcing a close doesn't work either. Then when you uninstall the app and try logging in, it doesn't work either. Also finding that there are no couriers available on the app so I have to switch to pickup if I want anything, however, I can go onto just eat and they're able to send out a delivery. But then if you do that, you're losing out on points.
116 people found this review helpful

Simon Howroyd
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Worst app ever. It's overcharged me multiple times, the UI is abysmally poor (laggy and unclickable back buttons) and you can get all the way to paying and it just pops up with "item unavailable." Even though nothing is showing as unavailable and it works just fine on the order terminal in restaurant. Manager tells me it says "connection unavailable" on the machine, even when they have my phone in hand. This happens most times I use the app. Infuriating customer experience. Truly awful.
117 people found this review helpful

Sarah Daher
Useless! I've had yet another issue with this app. Whenever I've ordered recently, it doesn't work. When I get to the drive thru and go to let it know where I want to pick it up, all there is, is a blank screen and I have to order all over again directly at the restaurant. As a result I don't get my points. What is the point with an app which doesn't work at the place its meant to?
316 people found this review helpful