MyLebara

I have never been more frustrated with an app, nor has an app ever brought me so close to tears. I only joined this network less than a month ago, I'm updating everything to my new Lebara number and when I try and use the app and log in, all I get is "network request failed". Then when it does work I get "incorrect password". Reset password "network request failed". Reset my password and try and log in "incorrect password". Makes me regret leaving giffgaff.

Edit- 2025 and I tried again, stupid me thought the 4G reception might have been improved by now. Nope, it's just as bad. The app works fine if you can get reception that is. I can't. At work or at home. I am in a city at home and in a town at work. There is no excuse for this in 2022. Waste of a months subs and the effort of porting my number. Changed to EE now and although £2 a month more (for less data) I now get a connection anywhere. And that's rather the point of a mobile phone, isn't it?

Since becoming a Lebara customer I downloaded my usage data at the >end of each 30 day bill period as occasionally I need to prove I made a telephone call on a particular day and at a particular time. After your software update at the start of November i now get a message "Storage permission not granted" when I try to download my usage data. Your app only asks for 2 permissions; 'location' and 'files and media' and both are granted. WHAT IS WRONG WITH YOUR SOFTWARE?