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Appalling software, functionality and integration. Great hardware, sub alpha software. There is NO Way to setup an NVR, PTZ, 2 doorbells without using 5 pieces of software, all overlap in a lack of functionality and bugs. Some critical elements cannot be set without using IE8, YES, IE8! doesn't work with any other browser. 5 weeks EDIT: now 3 MONTHS. STILL NOT WORKING. Dealer is still trying to get it to work. Now, push notifications have stopped. AVOID ANYTHING HIKVISION if it needs software.
234 people found this review helpful

DHARANESHA A V
I am experiencing continuous errors; whenever I open it, I am asked to log in. The remote configuration has many options that are not available, such as resolution change, power off, log off, restart and live view setup.
1 person found this review helpful

Zhi ping soh
After update the alarm controller AX Pro to latest firmware, the remote support service is no longer available, please advice
4 people found this review helpful