
Simon Mowlam
It's a good app for keeping up to date with your children, but a poor UX keeps it from being great. For example, adding an observation requires the user to go to the child page>more>journey>new observation, as this is a primary use of the app it should be a single button press from the child page (maybe with a floating action button)
Famly ApS
December 2, 2024
Hi Simon, thanks for your feedback 😊 I completely understand how simplifying steps like adding an observation could make a big difference. If you have any ideas, we’d love for you to share them on our public roadmap –https://roadmap.famly.co/tabs/1-gathering-insights – it’s the best way to help shape future updates! Best, Maria from Famly

Oksana Barabash
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Overall, the app is easy and does it's job - I am a parent and I see all necessary updates on my child immediately. But there's too many pages you've got to click to make the message marked as read. Obviously, I don't want to turn off notifications, but if I receive anything as a message, it will still be unread in notifications until I go there and read it again. So if I don't click on every folder I will keep seeing the notification on my home screen.
Famly ApS
December 2, 2024
Hi Oksana, thanks for your feedback! 😊 We’ll share your thoughts with our product team to explore ways to improve notifications and marking messages as read. Best, Maria from Famly

Matt C
Really good app for getting information from the nursery. From getting pictures of what my child was doing that day, updates and news from the nursery and what they eat in the day. I really like the feature of notifications of when she was checked in and out. It does need the nursery to be actively working with the app though. Not 5 *s cause there is a bug (or a feature I don't like). When asking for expecting pick up time, putting any time more than an hour returns "00:00", which is false.
43 people found this review helpful
Famly ApS
February 9, 2022
Hi Matthew, thanks for your feedback, sorry to hear you’ve been experiencing difficulties with Famly. If you continue to face this problem, please contact our customer team via email: support@famly.co.uk. Thanks, Constanza.