Citi Bike

3.6
5.47K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

The official app for Citi Bike, NYC’s bike share system.

Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.
The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.

The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, light rail trains, & buses.

Within the app, you can purchase the following Citi Bike passes:
Single ride
Access pass
Membership

Happy riding!
Updated on
Apr 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
5.44K reviews
Peter Kessler
March 21, 2022
Not fit for purpose. I paid $15 for a full day riding in New York. But the problem is the system forces you to divide your day up into rides no longer than 30 minutes each. The effect of this is that you are constantly panicking about reaching your next destination within 30 minutes, which is not remotely a satisfying way to travel. Also I found twice that I couldn't park the bike at my destination because the racks were full. As a result I went over time while cycling to the next available rack
17 people found this review helpful
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Kevin Nay
April 26, 2025
I literally got scammed. I checked 6 docking stations to see if any of those bikes worked. NONE of them worked! No wonder why there's a sale for a free day pass for Earth Day in NY. None of the bikes work. This multibillion-dollar company chose to create a promo code for a free day pass conveniently when NONE of the bikes work. It's interesting how an electric bike will get unlocked though. Someone was perfectly able to unlock a bike I just tested. Citibank just trying to get it's 2¢ in.
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Michael Sender
April 24, 2025
Citi bike suspended my account with no warning or reason. I found out through an incredibly non-descript error message that appeared when I tried to use the app. After I reached out to their service team it took them a week to tell me I was actually suspended and they couldn't give any reason. And I can't think of any reason because I used the app and their bikes exactly as they are intended as a loyal customer. Incredibly aggravating, terrible user experience and terrible customer service.
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What’s new

Our newest ebikes just hit the streets for Citi Bike and Lyft Pink members. With more battery life and pedal power, it's our smoothest ride ever. Not a member yet? Claim your free 15-day membership trial!