
Dan
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Honestly, the app was fine, then there was an update in July and now it doesn't work. Great! Why are no filters applied by default now in the all expenses view. Now every time I want to go to the app and check if my expenses have been approved I have to apply filters before I can see any expenses. This isn't how filters work... look at any other web page or app. Default should be to see everything, but then you can apply a temporary filter to filter down and see less.
1 person found this review helpful
Hi Daniel. Thanks for bringing this issue to our attention. Our recommendation is to delete the app and make a fresh install of the latest version 6.4.1.

A Google user
Good camera picture acquisition, but deplorable error handling. I have switched to WiFi only to ensure if I get a dropout on the train home I don't lose the receipt. Didn't work out though. Although you can upload multiple receipts you shouldn't in case either the internet drops (train journey) or you decide to change apps, refresh Rydoo, leave your phone alone, or whatever. At which point any in-flight receipt scans will be lost, including the original picture. Good luck figuring out which receipts relate to which scanned information and which you'll need to do again. When it works, it works well. When it doesn't it ejects the whole transaction without either trying again, or letting you know which receipt has failed so you'll just have to go through them all one by one. Hardly a time saver.
9 people found this review helpful

A Google user
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great idea, bad execution. the app has some basic user experience flaws and is unreliable. for example, i once scanned a receipt and Rydoo showed it as "processing". so i threw the receipt away. next thing i know it had not been processed and the photo of my receipt was gone. i couldn't expanse it -.- overall it looks good but it has terrible interaction and way too many fields to fill in. Employers should be able to costumize it and hide options from the employees!
3 people found this review helpful
We appreciate your feedback. We've made significant improvements to our app since your last review. We would be grateful if you could give it another try and share your thoughts.