
He Xia
Completely pointless, you waste more time signing up and downloading yet another app than waiting at the reception desk. In the end I still had to stand in line because I didn't receive my key and the receptionist had to help me. There was a 50% failure rate for opening the door, and having to turn on location and Bluetooth just to use the elevator and getting into my room was super annoying. Got a physical card and deleted this rubbish app.

Rasmus Uhrskov
Idea is great, but most hotels integrate this badly. I often see that hotels still require a card for turning on the lights in the room, but there isn't one provided, and I used the app to open the door. Also the heating usually does not turn on in the room, because the heating system has not received the check-in properly from aero guest or the hotels PMS integration. And it would be nice to have an easy, clear way to contact the front desk in the app.
1 person found this review helpful

R S
Let's see, it is easier to go to the reception and grab the key than use the digital check in, I tried many time to grab my booking with the app I only get the message try later, then I do the check in, using the website they sent me, I am checked in but the key doesn't appear in the app, I used twice, so far it is not working for me
5 people found this review helpful