Zoho Assist - Remote Desktop

I-Zoho Assist - isofthiwe yedeskithophu yesilawuli kude ikusiza ukuthi ulawule ukude ikhompuyutha usuka kudivayisi yakho ye-Android ngohlelo lokusebenza lwedeskithophu ekude. Akukhona lokho kuphela, ungahlinzeka ngosekelo olukude kumakhompyutha angagadiwe. Siza amakhasimende noma ngabe ukuphi. Letha usekelo olukude olungenazihibe kumakhasimende akho lapho aludinga kakhulu.

Mema kalula amakhasimende kuseshini yosekelo ekude

Thumela isimemo kuseshini ekude kusuka kuhlelo lokusebenza lwe-Zoho Assist - Technician noma wabelane nge-URL yesimemo namakhasimende. Uzoxhunywa khona manjalo kukhompuyutha yekhasimende lakho ngemuva nje kokuthi lamukele isimemo noma lichofoze i-URL.

Finyelela kumakhompyutha akude angagadiwe

Ngohlelo lokusebenza lwe-Zoho Assist - Technician, ungakwazi ukulawula ikhompuyutha ekude engagadiwe yekhasimende lakho noma ngabe ukuphi. Lokho kusho ukuthi, ungakwazi ukuxazulula inkinga kumakhompuyutha akude ngaphandle kokuthi kudingeke ukuthi ikhasimende libe phambi kwakho.

Ukuzulazula kokuqapha okuningi

Zulazula phakathi kwanoma iyiphi inombolo yamamonitha axhunywe kudeskithophu yesilawuli kude. Ukutholwa kokuqapha okusebenzayo kwenziwa ngokuzenzakalelayo.

Thatha izithombe-skrini ezisheshayo

Isofthiwe ye-Zoho Assist yokufinyelela ukude Thatha izithombe-skrini khona manjalo ngokuthepha okukodwa. Sebenzisa izithombe ukuze ubhekane nezinkinga futhi uxazulule kamuva.

Ukudluliswa kwefayela

Dlulisa amafayela uye noma uwasuse kudivayisi yakho ye-Android phakathi neseshini yokufinyelela ukude. Thumela futhi wamukele amafayela ngisho nakukhompyutha engagadiwe ekude.

Hlala uvikelekile

I-Zoho Assist isebenzisa ukubethela okuthuthukisiwe okungu-128 bit no-256 bit AES. Zonke izikhathi zosekelo ezikude zivikelekile futhi zithembekile.

Isithombe-esithombeni

Le modi ikuvumela ukuthi ubuke isikrini seseshini yokufinyelela kude esiqhubekayo ngaphandle kohlelo lokusebenza, kuyilapho uphequlula ezinye izinhlelo zokusebenza kuselula yakho.

Isebenza kanjani

Isinyathelo 1: Vula i-Zoho Assist - i-app ye-Technician. Faka ikheli le-imeyili lekhasimende ukuze ulimemele kuseshini yosekelo lwerimothi. Noma, ungakopisha futhi ubathumele i-URL ngokuqondile.

Isinyathelo sesi-2: Ikhasimende lizoxhunywa kuseshini uma selichofoze i-URL yesimemo. Manje usuzokwazi ukubona lokho amakhasimende akubonayo. Futhi ulawule ukude ikhompuyutha yekhasimende.

Isinyathelo sesi-3: Xoxa nekhasimende hlinzeka ngomhlahlandlela. Ungaphinda ukhethe ukumema omunye uchwepheshe ukuze nixazulule inkinga ndawonye.

Sicela ubhalele ku-assis@zohomobile.com futhi usitshele ngolwazi lwakho. Futhi, uma ufuna ukuhlinzeka ngosekelo olukude lwedivayisi ye-android yekhasimende, cela ikhasimende lakho ukuthi lilande uhlelo lwethu lokusebenza Lwekhasimende lapha:
https://play.google.com/store/apps/details?id=com.zoho.assist.agent