GettingOut Visits

2.5
26.2K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

*Currently available at select facilities.*

What if you could video visit your incarcerated loved one from your mobile device, and didn't even need a computer to do it? And what if they could start a visit with you? Now you both can!

With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use.

With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device!

• IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an Android device, the inmate will use a wireless tablet.

• NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later.

• NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit.

• NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit.

• NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit.

• NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit.

• MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life.

• LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
Updated on
Jun 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
25.5K reviews
Parker Johnson
March 7, 2025
Worst app in the history of apps!. This company is a scam. They take your money, but won't allow you to set video visits! Just keeps going back to the beginning step. AND it won't allow you to contact customer service. I've uninstalled and reinstalled and it's still a garage app 😠 I believe any prison that is using this app know full well the issues and they are doing it to keep you from being able to talk with your loved ones because this app is trash!!
69 people found this review helpful
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Ruby
February 22, 2025
Always a issue with the app. Yes could be convenient it is a way to stay connected but all forms of communication to stay connected with my husband through the jail system is always an issue. gTL needs a better connection. Glitches in the app sometimes my inmate is not even on my list and I have to research his name to visit sometimes it won't load at all sometimes the video is so blurry there's no point in wasting the money or even the free minutes provided. Then when he calls it dont go thru
18 people found this review helpful
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Brandi Darlene Johnson
October 9, 2024
0 stars is better fitting. Terrible app! It glitches and freezes in the visits and during other requests. Most of the time, you will have to try more than 3 times to get an action to complete. For example, my verification expired? So I'm attempting to upload my id and verification photos. When I press submit, NOTHING happens. I've attempted this about 8 times within the last hour.
177 people found this review helpful
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