Cumberland Mobile Banking App
4.4star
568 reviews
10K+
Downloads
PEGI 3
info
About this app
Download our Mobile Banking app and manage your accounts quickly and easily, wherever you are.
BENEFITS:
- Log on quickly and securely with Face ID or Touch ID
- View the balances of your Cumberland current accounts, savings and mortgages
- Make payments or transfer money between your accounts
- Create regular payments (standing orders) and manage scheduled payments
- Keep up to date with important information via in-app notifications
- Check new payees before you send money using the Confirmation of Payee Service
- Add, edit and delete payees
- Share payment confirmations through email, SMS or your messaging apps
- Browse and filter recent transactions
- Register your Visa debit card(s) for use abroad
- Manage your Direct Debits
- View and download your eStatements
- Send and receive Secure Messages
- Share your account details easily from the account screen
GETTING STARTED
You must be an existing Cumberland Internet Banking customer to use the app and have previously registered your mobile phone number with us.
To register to use the app you need to complete the following steps:
- Download the app and select 'Register' from the main menu
- Read and accept the Terms and Conditions
- Enter your Internet Banking Customer Number and Access Code
- We'll then send you a One-Time security code to the mobile phone number you have registered with us. Enter the code to verify your device.
- Finally, you'll be asked to choose and confirm a 5 digit passcode to enter each time you log on. You can also set up Fingerprint Authentication on compatible devices.
TERMS AND CONDITIONS APPLY
IMPORTANT INFORMATION
We will not charge you to use our Mobile Banking app, although use may incur data use charges from your network provider.
Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme.
We’re authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority and entered in the Financial Services Register under Register Number 106074
BENEFITS:
- Log on quickly and securely with Face ID or Touch ID
- View the balances of your Cumberland current accounts, savings and mortgages
- Make payments or transfer money between your accounts
- Create regular payments (standing orders) and manage scheduled payments
- Keep up to date with important information via in-app notifications
- Check new payees before you send money using the Confirmation of Payee Service
- Add, edit and delete payees
- Share payment confirmations through email, SMS or your messaging apps
- Browse and filter recent transactions
- Register your Visa debit card(s) for use abroad
- Manage your Direct Debits
- View and download your eStatements
- Send and receive Secure Messages
- Share your account details easily from the account screen
GETTING STARTED
You must be an existing Cumberland Internet Banking customer to use the app and have previously registered your mobile phone number with us.
To register to use the app you need to complete the following steps:
- Download the app and select 'Register' from the main menu
- Read and accept the Terms and Conditions
- Enter your Internet Banking Customer Number and Access Code
- We'll then send you a One-Time security code to the mobile phone number you have registered with us. Enter the code to verify your device.
- Finally, you'll be asked to choose and confirm a 5 digit passcode to enter each time you log on. You can also set up Fingerprint Authentication on compatible devices.
TERMS AND CONDITIONS APPLY
IMPORTANT INFORMATION
We will not charge you to use our Mobile Banking app, although use may incur data use charges from your network provider.
Your eligible deposits with Cumberland Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme.
We’re authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority and entered in the Financial Services Register under Register Number 106074
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
549 reviews
The Prophecies of Eve K J Bell
- Flag inappropriate
25 July 2024
Awful, moved from TSB to Cumberland. The Cumberland mobile app just does not send a verification to my phone. So phoned the office at Carlisle, cant help, phoned o2 not their problem, they checked and advised to do it through my lap top, still no go. Ridiculous.... all other apps work fine at sending verifications, notifications. Just the Cumberland app is the problem.
Cumberland Building Society
2 August 2024
Hi, sorry to hear you have had issues with your log in. Please contact our Customer Care team on 01228 403 141 so we can understand your problem and help resolve it for you. Thanks, Alice.
Mark Flatters
- Flag inappropriate
- Show review history
28 November 2022
The Cumberland does very well to have a current account at all given that it's a small regional building society (and aside from the Nationwide the only other building society in the UK to offer current A/C's).As long as you understand that this app and the current account offering is very basic & limited in functionality i.e you can set up standing orders but you cannot cancel or amend them,you have to phone customer services to do that!! However friendly staff & no foreign debit card fees.
3 people found this review helpful
Cumberland Building Society
2 December 2022
Hi Mark, thanks for your feedback. You can amend standing orders yourself via Internet Banking, as well as calling Customer Care. This functionality may also be available in the app next year. Thanks, Keith.
Anthony Jones
- Flag inappropriate
1 April 2025
The Cumberland BS has, in my opinion, improved the internet banking recently. Any payments or transfers I make are reaching family members and others quicker than previously. Thank you.
What's new
In this new version, we’ll send you in-app notifications with useful information about things like planned maintenance. Update your alert preferences and contact details from the app. We’ve also updated the account information to include the arranged overdraft limit and interest rates on savings accounts. To help us improve, you'll notice a new data consent. This means we can gather information about our app and how it is performing. No personal information is recorded, read more on our website.
App support
phone
Phone number
+441228403141
About the developer
Cumberland Building Society
digital@cumberland.co.uk
Cumberland House Cooper Way, Parkhouse
CARLISLE
CA3 0JF
United Kingdom
+44 7917 763293