Norton Identity

4.8
39.7K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Identity Theft Protection is hard. We make it easy for you with NORTON 360 WITH LIFELOCK and the NORTON IDENTITY app. You’re across town or even across the country—and someone is applying for a credit card in your name. We’ll send you a credit monitoring alert1. If it’s not you applying for that credit card, you can respond right away, and we’ll go to work on your behalf.

NORTON 360 WITH LIFELOCK INCLUDES:

• CREDIT MONITORING ALERTS1: Helps keep you informed of changes to your credit file to help detect fraud.

• EASY ACCESS TO CREDIT SCORE & REPORT1: Access to annual credit information from TransUnion, an essential part of credit protection.

CreditVision credit score is based on TransUnion data. Third parties may use many different types of credit scores to assess your creditworthiness.

• DARK WEB MONITORING: Continuously patrols the dark web, deep web, social web and private forums and notifies you if we find your information.

• FULL-SERVICE IDENTITY RESTORATION: Should you become a victim of identity theft, an Identity Restoration Specialist will be dedicated to your case from start to finish, to help restore your identity.

• IDENTITY THEFT REIMBURSEMENT COVERAGE2: Reimbursement for Personal Expenses plus Coverage for Lawyers & Experts, if needed, with a limit up to $1 Million to help restore your identity. Limits may vary based on your plan.

NORTON 360 BASIC includes Dark Web Monitoring.

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ABOUT NORTONLIFELOCK INC.

NortonLifeLock Inc. is a global leader in consumer Cyber Safety. More than 50 million members and customers in more than 60 countries trust NortonLifeLock with their personal information. We’re dedicated to making it easy for them to keep their connected lives safer while securing their devices, online privacy, identity and home and family needs. The Norton and LifeLock brands are part of NortonLifeLock Inc.

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No one can prevent all identity theft or cybercrime.

† We do not monitor all transactions at all businesses.

1 If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with TransUnion; and (ii) TransUnion and Equifax must be able to locate your credit file that contains sufficient credit history information. IF THESE REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM the bureaus. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from TransUnion will take several days to begin after your successful plan enrollment.

2 The Identity Theft Reimbursement Coverage, with a limit of up to $25,000 for Basic Plus, up to $100,000 for Premium and up to $1 Million for Premium Plus is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to LifeLock or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, exclusions of coverage, and for the types of experts that may be covered for reimbursement of professional service fees. Experts not specified in the policies will not qualify for reimbursement. Coverage may not be available in all jurisdictions. Review the Summary of Benefits under the Insurance Coverage (Canada) at https://www.nortonlifelock.com/content/dam/nortonlifelock/docs/other-resources/identity-fraud-financial-reimbursement-canada-en.pdf
Updated on
Mar 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
37.9K reviews
Stewart Winder
September 7, 2022
Unable to open my vault, wrong password, it is not. What else does norton do for me? When scanning, what's it doing?, does it scan the same every time I press the scan button? I just don't know. Don't think I'll be re subscribing. Very poor info or feedback here. Also too complicated on reading the help line. Why go round the streets and houses for a simple request?
44 people found this review helpful
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Julie Ann
October 16, 2024
My only complaint is that sometimes important notifications come through WEEKS after other apps like life 360 had already alerted. Other than that, I love having peace of mind knowing my information, my properties, titles, and many more important things are consistently being monitored and protected. I pay annually because it's cheaper that way. However, it is a little more expensive than I would like. If the price was lowered by $50 ANNUALLY, I'd be 100% satisfied.
403 people found this review helpful
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NortonMobile
April 1, 2025
Thank you for your support! We appreciate your feedback and will share it with our team. The notification delay is beyond our control, as our alert team sends them right after processing from vendors. Delays on their side may affect delivery times. Please share more details with Support, and we’ll investigate further. Tereza*Norton
W W
September 7, 2024
There are too many sales pitches and bothersome notifications for costly add-ons. Protection and alerts are good, but too many distractions. Support staff, not native English speaking. It is very difficult and time-consuming to accomplish what is needed when a phone call is required.
20 people found this review helpful
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NortonMobile
September 9, 2024
Hello, we understand. Our app wants to keep you safe and notified. Your safety is our first priority. That is the reason we keep you notified. If notifications are really annoying please consider closing them in the Settings. Hür*Norton

What’s new

We freshened up your Norton Identity app. Nothing major, just tightened up the back end and cleared out some bugs to keep your experience smooth.