
SM
The fees have gone up significantly since I first started using stripe. When you're trying to change bank accounts or anything that needs you to verify yourself, they make it impossible to switch on your phone, using the desktop web browser. It's frustrating. I followed the exact instructions and still no use.
1 person found this review helpful
Stripe, Inc.
April 12, 2025
Hi there! Thank you for taking the time to provide your feedback with us. We're sorry you feel that our fees are high and you're having issues switching banks. Please contact us using one of the support options available on https://support.stripe.com/contact/, and we’ll work to resolve your issue as quickly as possible.

Simon Harrison
Quite possibly the worst payment app available. For me, it comes linked to an invoice service I use, and it keeps on enabling itself on my invoices. Customers then try to use it, and it doesn't work. Then, when it does work, it holds your money for 7 days. then charges you for the pleasure of holding your money. honestly, stay away from stripe. if I could give negative 5 stars I would 👎
18 people found this review helpful
Stripe, Inc.
January 14, 2025
Hi Simon, we're very sorry to hear this. We’d like another opportunity to make it right for you. If your issues are still ongoing, please contact us using one of the support options available on https://support.stripe.com/contact/, and we’ll work to resolve your issue as quickly as possible.

Don Pilgrim
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Eventually it works. But you never know if it's set up correctly. I can't update my phone number even with access to the codes sent to my old number. Imagine if I didn't still have access to that number. I got to the dashboard through a link sent to me because of my questions. I changed my phone number and got that squared away. The money has been deposited into my bank, even though unlike last time it didn't show up on stripe. As long as it works.
11 people found this review helpful
Stripe, Inc.
January 20, 2025
Hi Don, thank you for sharing your feedback with us. We’re happy to take another look at your account to make sure things are working as intended. Please feel free to contact us at https://support.stripe.com/contact/