Laundryheap: On-Demand Laundry

4.5
4.23K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Peru - Lima

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Updated on
Apr 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
4.16K reviews
matt hall
January 17, 2025
Used this to have two duvets cleaned and the cost was exorbitant - almost the price of new duvets. Charges were absolutely not transparent. I could only select a category (bulky items) which gave an estimate of £20 per item. I was charged £50 per item. Very poor on pricing and very poor on communication. One additional star for pickup and dropoff, which was smooth but I'm not likely to use this again.
4 people found this review helpful
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Laundryheap
February 11, 2025
Hi Matt, we are sorry for any confusion or inconvenience caused. To discuss this matter further and find a satisfactory resolution we have sent you an email. Please check your inbox and kindly respond at your earliest convenience. Thank you for your understanding. We look forward to resolving this issue promptly.
Laundryheap
Alex Thorne
March 3, 2024
Convenient and mostly pain-free laundry service. Delivery windows are not always honoured, and when this happens, communication can be poor (multiple last-minute delivery changes with no reason given). I managed to get a partial refund when this happened, but it was not automatic, and the app did not make it easy to contact someone. As long as you don't rely on the app before a deadline (e.g. travel plans) it gets the job done. Automatic refunds for missed delivery would earn an extra star.
11 people found this review helpful
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Laundryheap
February 26, 2024
Hi Alex, thank you for your feedback. We regret the delay in your delivery due to unforeseen circumstances. Your feedback has been noted, and measures will be taken to improve our service. For inconvenience, we've added a voucher for your next order, automatically applied upon the next order. Team Laundryheap
Vi Mi
October 8, 2021
As a busy professional, I was looking for a local Dry Cleaner and couldn't figure out when I would have time to drop off and collect to anywhere with a good rating. Found Laundryheap on PC, looked them up on Company House, then reviews… Sounded too good to be true… So I Thought, I'll give it a try. Then found they have an app… Great Service, was kept upto date on all progress, communication outstanding.. free collection and delivery. My suits were professionally cleaned, pressed and returned!
17 people found this review helpful
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Laundryheap
November 3, 2021
Thy V, Thank you for rating our laundry app! We are so pleased to hear you have enjoyed high quality service we provide. We hope to see you again soon and provide you with efficient and prompt service. Kind regards, Aurelija - Team Laundryheap

What’s new

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.