Ulster Bank NI Mobile Banking

4.7
19.4K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

Take control of your banking. Our app makes your day-to-day banking easy, quick and secure.

Why the Ulster app? 

Manage your money easily and securely:
• Apply for current, savings, child, teen, premier and student accounts quickly. Eligibility criteria apply.
• See all your bank accounts straight from your home screen.
• Freeze and unfreeze your card at any time (Mastercard only).
• Set up fingerprint, voice or facial recognition for better security and send high value payments in-app, amend payment limits and more. Fingerprint, voice or facial recognition are only available on selected devices.

Send, receive and access money quickly:
• Request money via a QR code or link.
• Send money faster with a personalised list of favourite payees.
• Split a bill up to £500 by sharing a payment request link with multiple people at once. (Eligible current accounts only. Payment requests can be sent to anyone with an eligible account with a participating UK bank and that uses online or mobile banking. Paying bank criteria and limits may apply.)
• Get Cash in emergencies with a unique code without using your card. You can withdraw up to £130 every 24 hours at our branded ATMs. You must have a least £10 available in your account and an active debit card (locked or unlocked). 

Stay on top of your spending and saving:
• Keep track of payments all in one place.
• Keep track of payments and manage your subscriptions, all in one place.
• Save your spare change with Round Ups if you have an eligible current account and instant access savings account. Round Ups can only be made on debit card and contactless payments in Sterling.
• Budget easily by managing your monthly spending and set categories.
• Turn on push notifications to get alerted when money reaches or leaves your account.

Get support for every life event:
• Spend abroad in Euros and US Dollars without fees or charges by applying for a Travel account. You must have enough money in your travel account. To apply for a Travel account, you need an eligible sole current account and to be over 18. Other terms and fees may apply.
• Get updates on your credit score and insight on how to improve it. Your credit score data is provided by TransUnion and is only available to customers over 18, with a UK address.
• Discover our additional products and services, including mortgages, home and life insurance and loans in one place.
• Fast track your money goals with the help of our handy plans, tools and tips.


Important info

Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu where you will be able to find motion and visual control settings within the menu (note that this is not within our app, but on the settings of your device itself).

Our app is available to customers aged 11+ with a UK or international mobile number in specific countries. Be aware that some features and products have age restrictions and are only available if you’re over 16 or 18.

By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at ulsterbank.co.uk/mobileterms.

Please save or print a copy along with the Privacy Policy for your record.
Updated on
14 Apr 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, Messages and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
18.8K reviews
a jay (AJ)
26 September 2024
Told to update app. Did that and it keeps crashing. Thanks for the reply, I don't do FB or X. As for the website. The Coar chat function makes me go round in circles. Never let's me speak to a real person. I had to uninstall the app, reinstall it then had the hassle of trying to find all sorts of customer numbers, passwords and pins to get back in. If you do an update do it in a way that prevents customers having the hassle to do what I had to do.
13 people found this review helpful
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National Westminster Bank PLC
25 September 2024
Let's see if we can help you out, pop us over a private message on Twitter or Facebook or reach us out via the Message Us option on the website and we can have a chat. - KK
Alexei Hefner (Xyhfna)
15 December 2023
Unfortunately the app is in decline. It used to be one of the best banking apps. In many cases , it's very intuitive, effective and efficient for mobile banking. However, it looses stars as, for some reason, the developers have expanded their poor understanding of biometric data, insisting it means face or voice, my evidently non-biometric fingerprints are no longer sufficient! I for one have no intention of using my camera or microphone for security. NatWest: intent on alienating customers!
5 people found this review helpful
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National Westminster Bank PLC
19 December 2023
Thanks for sharing this, I've taken a note of your feedback on this, we'll use this for future updates. Keep an eye on this via the Mobile app under 'Help' then 'New Features' - AJ
Cat Graham
23 October 2023
So many issues since natwest took over. The most recent is transferring from my ISA account is "currently unavailable". Tried going through chat which is just a nightmare as I received zero notifications to let me know someone had responded, meaning I had to start all over again and go through the awful AI bot. It is an absolute nightmare. Can't even access my own money. Starting to think I'd be better off with a different bank.
38 people found this review helpful
Did you find this helpful?
National Westminster Bank PLC
24 October 2023
Thanks for calling this out, pop us over a private message on Twitter or Facebook and we can take a closer look at this. - AJ

What's new

• Spend USD fee-free with a Travel account, now available for both Visa & Mastercard current accounts