
Hannah Fryer
Excellent customer service. Had an unrecognised transaction in the USA which was declined by COT and I actually got through to someone I could understand what they were saying. My card was stopped immediately and another one issued through my app. 100% recommended for the whole cap on tap experience
3 people found this review helpful

Mark Hatchard
Good, not great. It does all the basics. It's some way behind other business card apps though. E.g. we have two separate Limited companies, both with Capital on Tap accounts. The problem is, to see one company card / account, we need to log out of the app and log back in with another set of credentials, which is a real pain. Meaning we have no oversight of one company's transactions! With other business card accounts both companies hold, it's an easy switch between the accounts in the app.
2 people found this review helpful

Gareth Lewis
I love that you can take photos and add notes for each transaction, I'd love to be able to upload pdf documents though. However since updating my phone it only works on a WiFi signal and says no internet connection even though I definitely have data. My only other issue is the regularly verifying who I am with a passport or driver's licence. When scanning a UK driver's licence it scans the front no problem but the back it never seems to scan. Scanning a passport works fine.