
Malachi Bright Phiri
This is an excellent app, i love to it. I just don't like the fact that when my data runs out and I have no access to Wifi the app is unable to open. I would suggest that the app should be able to function as long as there is network available otherwise why should I fail to purchase data yet that it the very essence of having the app?
3,736 people found this review helpful
Airtel Africa
19 March 2025
Hello Malachi, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.

Johnson Juvenary
I really appreciate the design and functionality of this app. However, I’d like to suggest giving users the option to manually enter the OTP during login or verification. The current auto-verification mode is convenient, but in some situations, especially when the SMS doesn't load right away or the device doesn't support auto-read, having a manual option would be very helpful. Thanks for the great service, and I hope this small change can be considered in future updates.
65 people found this review helpful
Airtel Africa
7 April 2025
Hello Johnson, Thank you for taking out time to rate us. Also note that with every new app version we are introducing new features and improving existing ones. We will take your kind feedback into consideration. ^Vane.

Emmanuel Olaosebikan
- Flag inappropriate
- Show review history
Kudos to the development team. They resolve issues on time. I have a major complaint. I have 2 Airtel routers with 2 separate numbers. If I need to login to my app with those numbers, I must put my SIM into my smartphone just because of the Auto-verify OTP option. I can view the OTP using the homepage of the routers but I can't use them except the SIM is on my phone. There should be an option to manually input your OTP. Even though all my numbers are linked, I'd love to seamlessly switch.
2,882 people found this review helpful
Airtel Africa
30 December 2024
Hello Emmanuel, kindly reach out to us on Myairtel@africa.airtel.com with your phone number and country for assistance. ^Vane.